How Long Does Delivery Take?

Home Help Center Shipping and Delivery How Long Does Delivery Take?

Delivery time depends on your location, courier service, production schedule, and order volume. Since every Livepillow product is customized and made to order, production time is completed first before shipping begins.

Production Before Delivery

Customized pillows, personalized bedsheets, comforters, and photo gifts are produced after your order is confirmed. Production time may vary depending on the product type, design complexity, quantity ordered, and current workload.

Delivery Within The Philippines

Once production is completed, orders are shipped through trusted courier partners. Delivery times may vary depending on whether the destination is within Metro Manila, Luzon, Visayas, or Mindanao.

  • Metro Manila: Usually 1–3 business days after shipping.
  • Luzon: Usually 2–5 business days after shipping.
  • Visayas: Usually 3–7 business days after shipping.
  • Mindanao: Usually 4–10 business days after shipping.

Peak Seasons May Affect Delivery

During holidays, Valentine’s Day, Mother’s Day, Father’s Day, Christmas, graduation season, and major sale events, delivery times may be longer due to increased order volume and courier demand.

Order Tracking Available

Customers may receive tracking information once their order has been shipped. This allows you to monitor the status of your package while it is in transit.

For the most accurate delivery estimate, please contact Livepillow with your location and product requirements before placing your order.