Can I Modify My Order After Checkout? | Livepillow
Yes, in many cases you may modify your order after checkout, provided that production has not yet started. Livepillow understands that customers sometimes need to update photos, names, messages, delivery information, or product details after placing an order.
What Changes Can Be Made?
Before production begins, customers may request updates to photos, text, names, messages, design layouts, product quantities, shipping details, and other order information. Our team will review the request and confirm whether the changes can still be applied.
When Can Changes No Longer Be Made?
Once your customized pillow, bedsheet, comforter, or personalized product has entered production, modifications may no longer be possible. This is because printing, cutting, sewing, or manufacturing processes may have already started.
How To Request An Order Modification
If you need to make changes, contact Livepillow as soon as possible through our official Facebook Page, website contact channels, or customer support team. Providing your order number will help speed up the process.
Important Reminder
The sooner you notify us, the higher the chance that your requested changes can be accommodated. Delays in requesting modifications may limit the available options once production has started.
Livepillow always aims to help customers create the perfect customized pillow, personalized bedsheet, comforter, or photo gift while maintaining production efficiency and delivery schedules.